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cyan soft eProof browser compatibility page

List of supported browsers:
Internet Explorer 7.x for Windows XP(SP2)/2003 Server
Internet Explorer 6.x for Windows XP(SP2)/2003 Server
Internet Explorer 6.x for Windows 98/NT/2000/XP
Internet Explorer 5.x for Windows 98/NT/2000
Internet Explorer 5.1.3 or later for Mac OS 9.1-9.2
Internet Explorer 5.x for Mac OS X
Safari 1.0 for Mac OS X
Safari 1.1.X for Mac OS X

Common requirements:
Enable cookies in your browser
Enable Java Script in your browser
Enable Java in your browser
Requirements to Java plugins:
Versions 1.5.x - fully supported
Versions 1.4.x - fully supported
Versions 1.2.2, 1.3.0, 1.3.0_01, 1.3.1, 1.3.1_02 - not supported

Note: International version is recommended

If you have one of the non-supported versions of Java plugin, do the following:
  1. Remove Java plugin from your computer:
       Start->Settings->Control Panel->Add/Remove Programs
       In the list of currently installed programs select "Java Runtime Environment" and click Change/Remove button
  2. Install Java plugin (Download) or enable MS JVM in your browser (for Windows 98/NT/2000 only)
       Tools->Internet Options...->Security->Custom level...->Microsoft VM->Java permissions->High safety

Internet Explorer 7.x for Windows XP(SP2)/2003 Server
Download

  1. Enable cookies in your browser
       Tools->Internet Options...->Privacy->set privacy level to Medium-high or lower.
    If custom level is set: Hit Advanced... button and make sure First-party cookies are set to Accept or Prompt.
    If changing cookies is not admissible, make your browser override settings for this site: hit Edit button->enter needed URL in Address of Web site field->hit Allow button.
  2. Install Java plugin. As automatic download is blocked by security settings please download installer manually. After download is finished unpack the content of .zip archive and run the installer.
  3. Enable Java Script in your browser
       Tools->Internet Options...->Security->Custom level...->Scripting->Active scripting->Enable
  4. Enable ActiveX in your browser
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Download signed ActiveX controls->Enable
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Run ActiveX controls and plug-ins->Enable

Internet Explorer 6.x for Windows XP(SP2)/2003 Server
Download

  1. Enable cookies in your browser
       Tools->Internet Options...->Privacy->set privacy level to Medium-high or lower.
    If custom level is set: Hit Advanced... button and make sure First-party cookies are set to Accept or Prompt.
    If changing cookies is not admissible, make your browser override settings for this site: hit Edit button->enter needed URL in Address of Web site field->hit Allow button.
  2. Install Java plugin. As automatic download is blocked by security settings please download installer manually. After download is finished unpack the content of .zip archive and run the installer.
  3. Enable Java Script in your browser
       Tools->Internet Options...->Security->Custom level...->Scripting->Active scripting->Enable
  4. Enable ActiveX in your browser
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Download signed ActiveX controls->Enable
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Run ActiveX controls and plug-ins->Enable

Internet Explorer 6.x for Windows 98/NT/2000/XP
Download

  1. Enable cookies in your browser
       Tools->Internet Options...->Privacy->set privacy level to Medium-high or lower.
    If custom level is set: Hit Advanced... button and make sure First-party cookies are set to Accept or Prompt.
    If changing cookies is not admissible, make your browser override settings for this site: hit Edit button->enter needed URL in Address of Web site field->hit Allow button.
  2. For Windows XP, install Java plugin (Download). For Windows 98/NT/2000, enable MS JVM in your browser
       Tools->Internet Options...->Security->Custom level...->Microsoft VM->Java permissions->High safety
  3. Enable Java Script in your browser
       Tools->Internet Options...->Security->Custom level...->Scripting->Active scripting->Enable
  4. Enable ActiveX in your browser
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Download signed ActiveX controls->Enable
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Run ActiveX controls and plug-ins->Enable

Internet Explorer 5.x for Windows 98/NT/2000
Download

  1. Enable cookies in your browser
       Tools->Internet Options...->Security->Custom level...->Cookies->Allow per session cookies (not stored)->Enable
  2. Enable Java in your browser
    Tools->Internet Options...->Security->Custom level...->Microsoft VM->Java permissions->High safety
  3. Enable Java Script in your browser
       Tools->Internet Options...->Security->Custom level...->Scripting->Active Scripting->Enable
  4. Enable ActiveX in your browser
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Download signed ActiveX controls->Enable
       Tools->Internet Options...->Security->Custom level...->ActiveX controls and plug-ins->Run ActiveX controls and plug-ins->Enable

Internet Explorer 5.1.3 or later for Mac OS 9.1-9.2
Download

  1. Enable cookies in your browser
       Edit->Preferences->Receiving files->Cookies->Never ask
  2. Enable Java in your browser
       Edit->Preferences->Web Browser->Java->Java Options->Enable Java
  3. Install Mac OS Runtime for Java (MRJ) 2.2.5 (Download)
  4. Enable Java Script in your browser
       Edit->Preferences->Web Browser->Web Content->Active Content->Enable Scripting
  5. Increase virtual memory and memory for Internet Explorer to 40000K (Read Instruction)

Internet Explorer 5.x for Mac OS X
Download

  1. Enable cookies in your browser
       Explorer->Preferences->Receiving files->Cookies->Never ask
  2. Enable Java in your browser
       Explorer->Preferences->Web Browser->Java->Java Options->Enable Java
  3. Enable Java Script in your browser
       Explorer->Preferences->Web Browser->Web Content->Active Content->Enable Scripting
    Restart Browser

Safari 1.0 for Mac OS X
Download

  1. Enable cookies in your browser
       Safari->Preferences->Security->Accept Cookies->Always
  2. Enable Java in your browser
       Safari->Preferences->Security->Web Content->Enable Java
  3. Install Java 2 Platform, Standard Edition, version 1.4.x (Download)
  4. Enable Java Script in your browser
       Safari->Preferences->Security->Web Content->Enable JavaScript

Safari 1.1.X for Mac OS X
Download

  1. Enable cookies in your browser
       Safari->Preferences->Security->Accept Cookies->Always
  2. Enable Java in your browser
       Safari->Preferences->Security->Web Content->Enable Java
  3. Install Java 2 Platform, Standard Edition, version 1.4.x (Download)
  4. Enable Java Script in your browser
       Safari->Preferences->Security->Web Content->Enable JavaScript


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